How long will the deliver take?

Please go to shipping and return page https://www.culturekings.com.au/pages/shipping-returns

How can I change my order address?

If your order has not yet been packed (by our warehouse ninja's) then our team can update your address before it leaves us! Give our team a call ASAP so we can have this updated for you. AU: 1300 CKINGS (1300 254 647) NZ: 0508 CKINGS (0508 254 647) If your order is pending dispatch or has already left our warehouse, we will need to wait for the parcel to be returned to sender before we can re-ship it to the correct address.

How can I cancel my order?

Our ninja packers are crazy fast at processing orders! So we can only make changes to your order if it hasn't reached the packing stage. Please give our team a call ASAP to see if we can get this done for you! AU: 1300 CKINGS (1300 254 647) NZ: 0508 CKINGS (0508 254 647)

When will my order be shipped?

Orders are processed Monday – Friday (excluding public holidays) from 7am – 3.30pm AEST. Orders placed before 2pm (Monday–Friday) are shipped out the same day! During big sale periods and holiday seasons, there may be a slight delay with the shipment of your order. Please allow no more that 2 extra business days during this time for your order to be dispatched. In some cases, we may need to contact you before your order can be processed due to a security check. To ensure there is no delay, please respond to any email/phone call from our Customer Experience team.

How do I track my order?

Once our team have shipped out your order you will receive a shipping confirmation email with your tracking number! Copy and paste your tracking number into the link below to see the current status of your order https://auspost.com.au/mypost/track/#/search Please note: it may take 24 hours for tracking scans to appear once your order has been shipped

What is a Security Check?

We care about the safety of our customers! Culture Kings may require further verification of your order to ensure that orders are authorized by the cardholder. Our security team will contact the customer for verification via email or phone. If a response is not given to our inquiries the order will be cancelled within a 48-hour period of first contact. Verification may be required for a multitude of reasons and at the discretion of Culture Kings. To ensure there is no delay with an order, please respond to any email/phone call from our team as soon as possible. CLICK HERE for more info

Brisbane Store - Culture Kings

Brisbane

181 Elizabeth St

Hall of Fame

BLUEFACE SHUTS DOWN CK

Blueface surprises fans at Culture Kings

Migos makes surprise appearance

Migos meets and greets fans

CULTURE KINGS BRISBANE

Culture Kings Brisbane, the 3 level streetwear mecca is home to the most extensive and sought after range of streetwear from all corners of the globe. Featuring an incredible range of over 100 brands that cross all different aspects of sport, music and fashion, Culture Kings Brisbane tops the "must visit" list for the Brisbane CBD retail experience.

Open Hours

Monday 10am - 6pm

Tuesday 10am - 6pm

Wednesday 10am - 6pm

Thursday 10am - 7pm

Friday 10am - 9pm

Saturday 9am - 6pm

Sunday 10am - 5:30pm

Contact Details

181 Elizabeth ST, Brisbane City QLD 4000

Email orders@culturekings.com.au

Phone (07) 3211 4838