Our Customer Service Team are available Monday to Friday from 8am - 5pm AEST
We are here to Help you make the Right choice in Premium Streetwear
Call us on 1800 104 346 (Australia) or +61 7 3345 0511 (international)
Favourite Brands: Nike, Stussy, Carre Music of preference: R&B, Hip Hop, Reggae , EDM In my spare time I… Spend time with family and friends. How long have been in the Culture Kings family: 1 year and 8 months What i’m feeling this season: Versatile pieces, Nike Rosheruns and ADZXFLUX's both because you can go from shopping straight to dinner with friends and still look fresh no matter what. Layered pieces are a must!
Favourite Brands: Nike and Stussy Music of preference: RnB and Hip Hop In my spare time I….. Dance! I also love being involved in anything active and outdoors How long have been in the Culture Kings family: I been with the CK family for three years now What i’m feeling this season: I'm loving layers and Nike's... can't get enough!
Favourite Brand: Stussy, Goat Crew, Nike, Obey, Vans and Converse Music of preference: EDM In my spare time I….. like to get to the beach as much as I can and I also love going to the Farmers Market around the Gold Coast. How long have been in the Culture Kings family: Only a short time of 4 months but I feel like I have known the CK Family for years! What I’m feeling this season: Bucket hats, muscle tees and any shorts/board shorts
Favourite Brand: Nike, Carre, Stussy, Rats get Fat Music of preference: Old school Rock, RnB & metal In my spare time I….. Love seeing family and travelling How long have been in the Culture Kings family: I'm one of the newer faces at Culture Kings and loving being part of the family! What I’m feeling this season: Hoods, droptails, skinny jeans and as always, Timberlands or anything Nike.
Where is my order?We update you via email when your order has been shipped. Depending on your location and shipping method chosen you can find your tracking number by logging into your account. If you used the express checkout option, we are more than willing to help you track down your order.
How do I return an item?For full priced items we are able to either Exchange the Size/Colour of the item (where stock is available) or Issue an Online Credit for the returned item. Circle on your invoice the item you are returning. Detail in a note on the invoice what you would like done. Ensure you have Securely packed the item and invoice and ship the package to;
Culture Kings returns
PO BOX 260ARCHERFIELD QLD 4108
Ensure you retain the receipt for the return shipping as this will be needed in the event the package does not make it back to Culture Kings. .
How long will my order take to get to me?Your order will be shipped from our warehouse within 24 hours. Once your order has been shipped if your delivery address is in an Australia Post Express Zone (http://auspost.com.au/parcels-mail/delivery-areas.html) you should expect to see your order the Following Business Day. For WA or Areas outside the Express Zone you should expect your order within 2-3 Business Days from when it is shipped.
For New Zealand Customers once your order has been shipped If you are from the North island you should see your order within 2-3 Business Days or South Island 2-5 Business Days once it has been shipped.
All International Customers within 1-3 weeks.